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Good wait service, continued…

November 6, 2009
by Consumed.DC

Bruce Buschel from the New York Times continues his fantastic list of rules to guide a restaurant with a strong second set.  As before, there are some primary rules included such as replacing fallen silverware and refilling empty glasses, but we wholeheartedly endorse a few others as well. From the list:

53. Do not let guests double-order unintentionally; remind the guest who orders ratatouille that zucchini comes with the entree.

74. Let the guests know the restaurant is out of something before the guests read the menu and order the missing dish.

88. Do not ask if a guest needs change. Just bring the change.
Rules 1-50


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